Check in / Check out
Guest check in is at 4pm. Sometimes we can accommodate an earlier check in; however, this is not a guarantee. If guests opt for an early check in, there is an additional fee involved.
Guest check out is at 10am during the summer season, and 11am during the fall, winter and spring seasons. Sometimes we can accommodate a later check out; however, this is not a guarantee. If guests opt for a late check out, there is an additional fee involved.
Cancellation
If guests cancel within 31+ days of their check in date, they will receive 100% of their deposit back (minus $100 admin fee).
If guests cancel within 31 or less days of their check in date, they will not receive any refund of their deposit unless we are able to book their original dates. A refund of up to 50% may be returned. All proceeds will go towards our social housing initiative, Peace For All of Us.
Deposit Refund
Guests will receive their deposit refund within 48 hours of check out. We try to be very fair and reasonable when it comes to refunding 100% of the deposit. To date, 94% of renters have received their full deposit back. Reasons for keeping damage deposit funds include:
- Dogs (excessive pet hair on furniture where dog is not allowed; not cleaning up dog waste in the yard; any damage to furniture from dogs; dogs urinating inside the house)
- Garbage (not bagging garbage and not placing in bins according to label; having to clean up loose garbage in bins; please do not bag recycling)
- Deep frying inside or outside (excessive grease in kitchen area; burn holes in deck or grass; damage to any pots/pans/dishes)
- Damage (this thankfully has not been a problem, but any damage to furniture, bedding, or other furnishings)
- Excessive mess (again, thankfully this has not been a problem, but any large mess that would require additional cleaning time)
- Flushing hygiene products or any other items down the toilet (toilet paper only, as we are on a septic system and these products cause immediate back ups of the plumbing)